Clinical Trials Study Support Coordinator Vacancy at ACM India

Study Support Coordinator role in Mumbai at ACM Global Laboratories. Clinical trials experience preferred.

ACM Global Laboratories is hiring a Study Support Coordinator for its Clinical Trials Study Management team in Mumbai. This role supports clinical trial operations from study setup through close-out and works closely with project managers, clinical trial administrators, CRAs, and logistics teams. It is ideal for life sciences graduates who want to build a long-term career in clinical research operations, central laboratory support, and regulated clinical trial environments.

Company Overview

ACM Global Laboratories is a recognized clinical and diagnostic laboratory organization supporting global clinical trials through high-quality central laboratory services. The company works with pharmaceutical, biotechnology, and research organizations to ensure accurate data generation, regulatory compliance, and timely study execution.

ACM’s India operations play a key role in clinical trial study management, data handling, and laboratory coordination. The organization follows strict global standards, including ICH-GCP, GDP, and regional regulatory requirements, making it a strong platform for professionals seeking experience in regulated clinical research environments.

Job Role & Responsibilities

The Study Support Coordinator functions as part of the Clinical Trials Study Management Team and provides operational, documentation, and system support across multiple ongoing studies.

Clinical Trial Study Support

• Participating in clinical trial study management meetings and task forces
• Supporting project managers, clinical trial administrators, CRAs, and study setup coordinators throughout the study lifecycle
• Providing day-to-day operational support to ensure smooth study execution

LIMS & Data Management Responsibilities

• Managing LIMS data entry, including sample registration, result entry, and quality control checks
• Tracking reference laboratory and 3PL results and ensuring timely entry into LIMS
• Ensuring laboratory staff are informed of received results for timely authorization
• Filing and maintaining reference laboratory documentation

Quality, Compliance & Audits

• Supporting study-specific validations and execution of test cases
• Participating in quality audits and inspections as per regulatory and departmental requirements
• Maintaining working knowledge of ICH-GCP, GDP, regional regulatory bodies, and clinical trial regulations
• Ensuring confidentiality and compliance with company policies and procedures

Cross-Functional & Administrative Support

• Supporting Clinical Trial Research Associates with data queries and data cleaning activities
• Assisting department heads and reporting managers in smooth office operations
• Maintaining strong working relationships with internal teams and key stakeholders
• Contributing ideas for process improvement, productivity enhancement, and cost optimization

Continuous Learning & Development

• Participating in internal and external training programs related to clinical trials
• Enhancing job knowledge through self-study, certifications, and industry publications
• Supporting additional duties as assigned based on business requirements

Eligibility / Qualifications

Educational Qualifications

Candidates must hold a graduate degree in one of the following disciplines:

BSc Biochemistry, BSc Microbiology, BSc Chemistry, BSc Biotechnology, Life Sciences

A master’s degree in Biochemistry, Microbiology, Chemistry, Biotechnology, or related scientific disciplines is preferred.

Experience Requirements

• Preferred 1 year of experience in healthcare, central laboratory, or clinical trial support roles
• Freshers with strong academic background and interest in clinical research may also be considered
• Experience with LIMS, relational databases, or clinical systems is an advantage
• Strong computer proficiency, including reporting tools and MS Office applications

Key Skills & Competencies

• Strong verbal and written communication skills
• Ability to multitask and prioritize workload effectively
• Customer service orientation with attention to detail
• Critical thinking and problem-solving abilities
• Ability to work independently and within cross-functional teams

Location & Salary

• Job Location: Mumbai, India
• Employment Type: Full-time
• Working Hours: 40 hours per week, Monday to Friday (Day shift)
• Salary: As per company standards and candidate profile (not disclosed)

Mumbai offers strong exposure to CROs, central laboratories, and global clinical research operations.

Application Process

Interested candidates can apply directly through the official ACM Global Laboratories career portal using the link below:

Apply Here: https://rrhs.wd5.myworkdayjobs.com/acm/job/ACM—India/Study-Support-Coordinator_REQ_227326

Job Requisition ID: REQ_227326

Early applications are encouraged as the position has been posted recently.

Why This Role Matters in Clinical Research

Study support and central laboratory coordination are critical to the success of clinical trials. This role contributes to:

• Accuracy and integrity of clinical trial laboratory data
• Timely execution of global clinical studies
• Regulatory compliance and inspection readiness
• Improved collaboration between laboratories and clinical operations teams

Professionals in study support roles gain broad exposure to clinical trial workflows, making this a strong foundation role in clinical research careers.

FAQs – Study Support Coordinator

Who can apply for this role?

Graduates in Life Sciences, Biochemistry, Microbiology, Chemistry, or Biotechnology can apply. A master’s degree is preferred but not mandatory.

Is prior clinical trial experience mandatory?

No. Prior experience is preferred, but freshers with strong interest in clinical research may also be considered.

What systems will I work with?

You will work with LIMS, clinical databases, and other clinical trial enabling technologies.

Is this a laboratory role?

This is primarily a study support and coordination role, not a hands-on laboratory testing position.

What are the working hours?

The role follows a day shift schedule, Monday to Friday, 40 hours per week.

Summary Table

Company	ACM Global Laboratories
Vacancies	Study Support Coordinator
Required Education	BSc Biochemistry, BSc Microbiology, BSc Chemistry, BSc Biotechnology, Life Sciences, MSc (Preferred)
Experience	0–1 year (Clinical trials / central lab experience preferred)

Tagged as: Pharma Jobs in Mumbai