ICON Plc Clinical Research Job Opportunities: Site Services Specialist

Icon Plc Clinical Research Job Vacancies

Welcome to ICON Plc, a renowned Clinical Research Organization committed to advancing and improving patients’ lives. Our ‘Own It’ culture, driven by values such as Accountability & Delivery, Collaboration, Partnership, and Integrity, sets us apart as an organization. We are on a mission to be the preferred partner in drug development, and we are looking for talented individuals who share our vision.

About the Company (ICON Plc)

ICON Plc is a leading Clinical Research Organization with a global presence. Our diverse teams collaborate to deliver excellence to clients and patients, making a significant impact on the healthcare industry. Joining ICON means becoming part of a dynamic and supportive environment where your skills contribute to shaping the future of drug development.

Company (ICON Plc) Vacancies List

Explore exciting career opportunities at ICON Plc. Join us in various roles that contribute to our mission. Here is a list of current vacancies:

• Site Services Specialist I
  • Location: India, Bangalore
  • Time Type: Full time
  • Job Requisition ID: JR133018
  • ICON Full Service & Corporate Support
  • Clinical Research In-Home Service
  • Office Based

Job Description

As a Site Services Specialist I at ICON, you will play a crucial role in providing technical support to Investigator Sites, Clinical Research Associates (CRAs), and Sponsors. Your responsibilities include addressing protocol requirements, resolving issues related to subject visits, and performing database updates. Embrace our culture of process improvement to add value to our business and meet client needs.

About the Department & Responsibilities

The role involves working in a call center environment, ensuring compliance with protocol and laboratory SOPs. You will collaborate with Sponsors, Investigators, and CRAs, making minor database updates and ordering supplies for sites. Other relevant tasks assigned by management will contribute to streamlining processes.

• Providing logistical and operational support to clinical trial sites, ensuring timely and efficient delivery of materials and supplies.
• Assisting in resolving site-related issues, troubleshooting operational challenges, and ensuring adherence to study protocols.
• Collaborating with cross-functional teams to ensure seamless communication between trial sites and ICON teams.
• Tracking site performance metrics and providing reports to support study timelines and goals.
• Ensuring compliance with Good Clinical Practice (GCP) and applicable regulatory requirements across all site activities.

Your Profile:

• Bachelor’s degree in a relevant field such as life sciences, healthcare administration, or clinical research.
• Experience in site management, clinical operations, or a related field is preferred.
• Strong problem-solving and organizational skills, with the ability to manage multiple tasks and deadlines.
• Knowledge of clinical trial processes, GCP, and regulatory requirements is a plus.
• Excellent communication and interpersonal skills, with the ability to work effectively within a cross-functional team.

How to Apply

If you are a highly motivated individual with a university degree in medicine, science, or equivalent, and previous monitoring experience, we encourage you to apply. Knowledge of ICH-GCP guidelines, excellent communication skills, and the ability to work under tight deadlines are essential.

Apply online

Benefits of Working in ICON

ICON offers competitive salary packages, benchmarked regularly against competitors. Our annual bonuses reflect the achievement of performance goals. Health-related benefits, retirement plans, and a commitment to a discrimination-free workplace are among the additional advantages.

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